Team Customer Assistant (m/f/d)

Permanent employee, Full-time · Heidelberg

Your profile

  • You have a proven ability to solve problems creatively.
  • You have experience seeing projects through their entire life cycle.
  • You have experience using Confluence, Jira, miro a.o.
  • Your excellent communication and teaming skills and competent, professional conduct toward clients and coworkers make you a standout.
  • You are customer focused. 
  • You are solution-oriented and eager to take the initiative.
  • You have gained some practical experience as a secretary, assistant, or in a similar position.
  • You are fluent in English and German (written and spoken)
  • Junior and senior candidates can apply.
Please keep in mind that we are describing the background we imagine would best fit the role. Even if you don’t meet all the requirements, you are confident that you are up for the task; we want to get to know you!
Your responsibilities
  • Support your colleagues from different departments in their processes for efficient and targeted collaboration
  • Support and document company processes and projects using Confluence, Jira, miro a.o.
  • Project management support (e.g., project organization, documentation. research, and coordination of meetings).
  • Handling administrative tasks to support the design of the company's processes and support the business of the Customer team
  • Willing to use Aleph Alpha AI ideas and components to improve business processes and project management
What you can expect from us
  • 30 days paid holiday per year
  • Flexible working hours and competitive compensation 
  • A ThinkPad, and other tech to help you to do your job
  • Regular team events
About us


At Aleph Alpha, we are shaping Europe's first AI engineering landscape. We research, develop and deploy a new generation of AI technology. In doing so, we safeguard personal and organisational sovereignty over data and give control over normative value alignment back to the developer. Therefore, we have a social responsibility to commit to the highest ethical standards and accountability.  

By applying with us, you gain the opportunity to join a fast-growing AI research & development start-up pioneering Artificial General Intelligence (AGI) technology. You will be part of an international team of experts working with academia, industry, and government to build the next generation of AI solutions for language, vision, and strategy. We are committed to the principle of equality and equal opportunities. 

Hiring And Collaboration
We need the right people on our mission to revolutionize Europe with our technology. Our team values a result-oriented and open-minded working environment as well as reliable and committed colleagues. We care more about talent and purpose than formal education.

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